Software not compatible with my mac - first backup 100GB Free

Guides and Manuals
1

The abc software is not compatible with my MAC (version 10.15.7). Where can I dowload an older version in order to create my first backup with 100GB Free Storage?
Thanks!

2

Hi,

Thanks for reaching out. Just to clarify, the current version of our software supports macOS 11 (Big Sur) and later. If you’re using an earlier version (e.g. macOS 10.15 Catalina or older), you may encounter compatibility issues, although it normally installs.

Could you please share the exact error message you’re seeing? That will help us troubleshoot more effectively.

3

Hi, Thanks for your reply.
Actually I have Catalina, so I should update my software first.
Solved!

4

Excellent - glad to hear this works for you :grinning_face: